Frequently Asked Questions

Here are some questions that may have been on your mind.

Startup & Installation

• What is meant by the term 'power cycling'?

• How do I acquire Internet Access Service?

• My equipment is installed and the modem indicates a good signal. Why can't I get a connection to the Internet?

• What is the speed (bandwidth) of my connection?

E-mail

• How do I use Outlook / Outlook Express with my princeton-ma.us E-mail account?

• Right now I use MSN (AOL, etc.) dial-up. Will I have to maintain an account with them?

• Ever since I started using princeton-ma.us I've had trouble sending or receiving E-mail through my EarthLink account.

• Can I customize the Sender's Name and Reply Address on E-mails that I send?

• How is it possible that I can receive and send E-mail to "myname@princeton-ma.us" as well as to "myname@pmldnet.com"?

• Why is the time stamp on messages off by several hours?

• Why can I receive, but sometimes can't send E-mail?

• Why have I been receiving so much spam? How can I avoid spam?  

• How can I adjust the performance of the spam filter, view messages that have been blocked by the spam filter, or establish a 'white list'?  

Technology

• What is WiMAX and what is WiFi?

• What is meant by Dynamic and Static IP addressing?

Miscellaneous

• How can I add security to my home network?