Frequently Asked Questions
 

Here are some questions that may have been on your mind.

We haven't been at this long enough to characterize them as truly 'frequently asked' and we've posted some in anticipation of questions.

Startup & Installation

  1. What is meant by the term 'power cycling'?

  2. How is the PMLDnet.com Internet Access Service being deployed in Princeton?

  3. How do I acquire PMLDnet.com Internet Access Service?

  4. How do I install the Internet access equipment?

  5. My equipment is installed and the modem indicates a good signal. Why can't I get a connection to the Internet?

Performance

  1. What is the speed (bandwidth) of my connection?

  2. If we order the Basic service may we upgrade to Premium later on?

E-mail

  1. How do I use Outlook / Outlook Express with my princeton-ma.us E-mail account?

  2. Right now I use MSN (AOL, etc.) dial-up. Will I have to maintain an account with them?

  3. Ever since I started using PMLDnet.com I've had trouble sending or receiving E-mail through my EarthLink account.

  4. Can I customize the Sender's Name and Reply Address on E-mails that I send?

  5. How is it possible that I can receive and send E-mail to "myname@pmldnet.com" as well as to "myname@princeton-ma.us"?

  6. Why is the time stamp on messages off by several hours?

  7. Why have I been receiving so much spam?  

  8. How can I adjust the performance of the spam filter, view messages that have been blocked by the spam filter, or establish a 'white list'?  

Technology

  1. What is WiMAX and what is WiFi?

  2. What is meant by Dynamic and Static IP addressing?

Miscellaneous

  1. What are PMLDnet's Terms & Conditions?

  2. What  is PMLDnet's Acceptable Use Policy?